Questions and answers
Still wondering about something? Call (612) 430-7454.
How much does a cleaning cost?
$65 an hour, one price for everything, with a 3-hour minimum per visit (from $195). Stoves, ovens, refrigerators, inside windows and walls are included at no extra charge. Homes, businesses, move-outs, post-construction and organizing all use the same rate. Cheryline meets you one-on-one before she takes the job, so you know what to expect.
Do I need to be home during the cleaning?
No. Many clients leave a key, a lockbox or a door code. Add your access instructions when you book; only your cleaner sees them.
Do you bring your own supplies?
For homes, yes: we bring our own supplies and equipment. Tell us in your notes if you would like us to use your products or fragrance-free ones. Commercial clients usually supply the cleaning materials for their building.
Is it okay if I have pets?
Of course. Tell us about your pets in the notes when you book. Friendly pets can stay out; nervous pets are happier in a closed room or crate while we work.
How do I cancel or reschedule?
Use the link in your confirmation email to cancel up to 24 hours before your cleaning, or call us. Within 24 hours, please call (612) 430-7454 so Cheryline can adjust her day.
Are you insured and bonded?
Angel Dusting & Sweeping is licensed and bonded. Ask us and we will share the paperwork before your first cleaning.
Do you offer recurring cleaning plans?
Yes: weekly, every 2 weeks, every 4 weeks or monthly. Choose the plan when you book and we keep the same day and time for you. New recurring clients get their first cleaning half price. For recurring home (residential) cleaning only, not offices or businesses. See pricing and promotions.
How do I pay?
By check, when the cleaning is done. There is nothing to pay when you send a request online, and no deposit. We do not take payment online right now; online payment may come later.
Do you charge sales tax?
Yes. Sales tax is added to the cleaning price and shown on your invoice.
What if I am not happy with the cleaning?
Tell us within 24 hours and we will come back and re-clean the area at no charge. Your complete satisfaction is our goal.
Is my online request confirmed right away?
A booking on the website is a request. Cheryline meets every client one-on-one before she takes the job, then confirms your time by phone or email. Until then your request shows as requested, and nothing is charged.
Who will clean my home?
Cheryline chooses the cleaner for every job, and right now that is Cheryline herself. You meet her before your first cleaning.
Which areas do you serve?
Homes and businesses within about a 30-minute drive, including Minneapolis, St. Paul and nearby suburbs. We keep the drive to about 30 minutes so Cheryline arrives on time, even in a Minnesota winter. Not sure if you are in range? Call or send us a message.